Due to the nature of our items, all sales are final. We do not accept returns, exchanges, or offer refunds.
In the event that you receive an incorrect or damaged item, let us know within 7 days of receiving the item and we will replace it at no additional cost to you. Please remember that our natural products may contain imperfections that add to their uniquely handcrafted nature and are not considered to be damage.
If you are unhappy with our products or service, please let us know. We will do our best to resolve any issues in a way that is fair to both parties. You can reach out to us by email at firstname.lastname@example.org or by phone at (615) 693-9586.